Originally posted by Bartacus
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Yes I have dealt with Phanteks support on 3 different occasions and each time even though I am quite pleasant in my initial requests/communications, they have basically acted like ignorant and or arrogant asshats. For me personally I generally don't reach it to three chances but now that I have I am so done with them. Thankfully the only major things I have that's Phanteks is my reservoir that is in Tesla at the moment but maybe not for long as thanks to the problems with Phanteks I don't even want to look at it so I might give it to my boy for when I manage to start his rig, or just outright sell it. I might still cover the chrome side plates on the waterblock with the carbon fiber I have here or make new plates that are covered in the carbon fiber which might be a better option and call it done lol. They have zero structural influence on the block and are purely cosmetic.
Cheers,
-dave
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