Hi there.
Ive think there are a lot of point to address on here.
1) Bottle labels. No info about the wiki on them. - I am working on implementing this and adding the wiki to the labels.
2) Web site info again i am working on this and we will make the information more prominent.
3) We have posted this info about aurora on many forums on how to use it , whats it for and its purpose. How ever we cannot do it on every forum. We are very open and tell people what the coolant is used for. How ever it seems some times our massage doesn't get across so ill have to look into this further.
4) We do tell resellers what the liquids are used for, how ever if "Dazmods" hasn't been told this will be my fault. I will be at fault for this reason alone. None of this is Dazmods fault so please never blame the resellers of our product lines and this is why we deal with all support direct.
5) I have not seen any email about the pooling of the pearl at the bottom of the res. Ive double checked all my support emails and there is no mention of this any ware (esp for a EK res). So i can only presume that sales have told you this and again i will sort this out. All email for "support at mayhems dot co dot uk" should come to me alone.
6) If you need to contact me direct my email is "michael at mayhems dot co dot uk"
7) If your after a long term liquid for use over a long period of time Mayhems Pastel is the perfect liquid for this and is rated for up to 3 years in a live systems. Aurora was never developed to be a long term liquid and was developed as a looks only liquid to show off users system. How ever Aurora is still being worked on to expand it life and to get it to work better how ever this is a very slow process.
8) We get asked all the time if so and so product has been tested. We cannot cover every single peace of equipment that is out there. If a manufacturer would like us to test there product we will test it providing they work with us. Some manufacturers flatly refuse to do this. We do the best with what we can and with what we have. All our liquids are tested by normal users and we work from there feed back. If there is a problem we try to resolve it as quickly as possible how ever we cannot resolve issues with products that are not ours..
If you have any more question please contact me direct and i will do my best to help you out.
On a side note : About my Personal Facebook page .. that is a personal Facebook page and has nothing to do with Mayhems as a company. Me and TTL has sorted out our differences and we are both quite happy now. If your not happy with my personal Facebook page then i suggest you do not add me or remove your self from it.
Mick
Ive think there are a lot of point to address on here.
1) Bottle labels. No info about the wiki on them. - I am working on implementing this and adding the wiki to the labels.
2) Web site info again i am working on this and we will make the information more prominent.
3) We have posted this info about aurora on many forums on how to use it , whats it for and its purpose. How ever we cannot do it on every forum. We are very open and tell people what the coolant is used for. How ever it seems some times our massage doesn't get across so ill have to look into this further.
4) We do tell resellers what the liquids are used for, how ever if "Dazmods" hasn't been told this will be my fault. I will be at fault for this reason alone. None of this is Dazmods fault so please never blame the resellers of our product lines and this is why we deal with all support direct.
5) I have not seen any email about the pooling of the pearl at the bottom of the res. Ive double checked all my support emails and there is no mention of this any ware (esp for a EK res). So i can only presume that sales have told you this and again i will sort this out. All email for "support at mayhems dot co dot uk" should come to me alone.
6) If you need to contact me direct my email is "michael at mayhems dot co dot uk"
7) If your after a long term liquid for use over a long period of time Mayhems Pastel is the perfect liquid for this and is rated for up to 3 years in a live systems. Aurora was never developed to be a long term liquid and was developed as a looks only liquid to show off users system. How ever Aurora is still being worked on to expand it life and to get it to work better how ever this is a very slow process.
8) We get asked all the time if so and so product has been tested. We cannot cover every single peace of equipment that is out there. If a manufacturer would like us to test there product we will test it providing they work with us. Some manufacturers flatly refuse to do this. We do the best with what we can and with what we have. All our liquids are tested by normal users and we work from there feed back. If there is a problem we try to resolve it as quickly as possible how ever we cannot resolve issues with products that are not ours..
If you have any more question please contact me direct and i will do my best to help you out.
On a side note : About my Personal Facebook page .. that is a personal Facebook page and has nothing to do with Mayhems as a company. Me and TTL has sorted out our differences and we are both quite happy now. If your not happy with my personal Facebook page then i suggest you do not add me or remove your self from it.
Mick
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